Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and contact information (phone, email, address)
• Service requests and appointment details
• Payment information (processed securely through third-party providers)
• Property information relevant to plumbing services
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Location data (with your consent)

2. How We Use Your Information

We use the information we collect to:

• Provide plumbing services and customer support
• Schedule appointments and communicate about services
• Process payments and manage billing
• Send service reminders and maintenance notifications
• Improve our website and services
• Comply with legal obligations
• Send promotional materials (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With contractors and vendors who help us provide services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• Emergency Situations: To protect health and safety

4. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular security audits
• Employee training on data protection
• Limited access to personal information

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content
• Improve website functionality

You can control cookies through your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Third-Party Services

Our website may contain links to third-party services including:

• Google Maps and Google Analytics
• Social media platforms
• Payment processors
• Review platforms

These services have their own privacy policies and we are not responsible for their practices.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: